There plenty of uses for mapping.
- Situational Awareness
- Planning and analysis--you might need a GIS Tech.
- Regional Catastrophic Planning--Mapping can help bridge the issues between multiple jurisdictions
Basic data can be sent in from the field that paints the picture.
Kentucky is using a viewer to look at preloaded data. Planning and analysis tools can be used to monitor events. Things like live traffic cameras, news feeds, Web 2.0 reports,
Look at the ESRI ArcGis Resource Centers on the web.