But ask an entrepreneur in the public safety technology space about their experience working with smaller agencies and you'll get a different perspective.
"They're a lot more agile and innovate, and they're nimble, so they're more likely to try new things," said Steve Ressler, president of Callyo.
At the ResponderXLive event, a showcase for emergency responder technology organized by Amazon Web Services and Responder Ventures in San Francisco on Nov. 15, Government Technology caught up with several entrepreneurs to talk about their experiences navigating the market.
Though larger agencies tend to have bigger budgets, they said, it's often the smaller agencies that are the most willing to try new things. What's more, because of cloud computing's relatively recent ubiquity, it's easier to deploy new software, making it easier to get over the hurdles that used to make it difficult to work with lots of smaller customers.
"To host the software in a CJIS-compliant government cloud, as Kaseware does, means that you don't have to worry about putting servers in your back room or your basement, you don't have to worry about hiring people to maintain those servers and to do upgrades," said Dorian Deligeorges, co-founder of Kaseware.