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Minneapolis Launches Citizen Reporting App

The city joins 77 other municipalities currently using SeeClickFix’s mobile platform for reporting things like potholes, graffiti and traffic signal problems.

The mayor of Minneapolis announced on July 18 the release of the city’s free 311 smartphone app. Minneapolis joined 77 other municipalities currently using SeeClickFix’s mobile platform for reporting things like potholes, graffiti and traffic signal problems.

“There have been many times when people have asked me when the city would have an app to report a pothole. Today is that day,” Mayor R.T. Rybak said in a press release. “But beyond letting us know about potholes and broken street lights, this new app will help make city staff more efficient, save the city money, and will also get more people involved in building a better and safer Minneapolis.”

The city answers between 1,000 and 2,400 calls daily, said Minneapolis 311 Director Don Stickney, and the new app will provide a “cost-effective manner” to handle many of those requests. The app is available for download for iPhone and Android. The public also can submit reports to 311 by using SeeClickFix.com.