The proliferation of mobile devices and other technologies and new online service delivery models is enabling state and local governments to operate on a 24/7 basis. This not only makes government agencies and their employees more efficient and productive, but improves the public’s access to information and services. But the transition to a comprehensive and holistic around-the-clock government requires careful preparation and a coordinated strategy. This Special Report reveals the prevailing attitudes and trends in 24/7 government. Through case studies and best practices, it also highlights technology advances that enable the extension of 24/7 government beyond current boundaries and takes a close look at solutions for hardening infrastructure, maintaining security and privacy, and ensuring connectivity.
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