The conversation brought together a diverse set of perspectives across multiple levels of government — including the federal government. Federal Communications Commission CIO David Bray shared his insights on how city leaders can grapple with the exponential change by becoming change agents — which he also talks frequently about on Twitter using #changeagent.
David offered up three ways you could become a change agent in your city:
1. Have a diversity of expertise
Rather than relying on a single expert or group of experts with a shared view of issues, it’s important to have diverse opinions in your planning and operations.2. Empower the edge
The best insights do not come from the top, but rather the people closest to the action — the edge. It’s more important than ever to empower those on the edge of your city to share their insights and become change agents for how government services are delivered.3. Develop ecosystem approaches
Cities are diverse ecosystems with many disparate parts, such as academia and business — connecting these parts can better prepare cities for adapting to change.Follow David Bray on Twitter at @fcc_cio.
