Modernize Your Customer Experience with Amazon Connect
A flexible, AI-enabled cloud contact center solution
Sponsor Content
Whether it is states connecting with their constituents, health systems helping their patients, or schools answering requests from students and parents, the notion of the contact center has evolved. With Amazon Connect, organizations have built robust, scalable omnichannel cloud contact centers to provide reliable, secure, and cost-effective services to their community, all without needing to provision any underlying infrastructure. Dive into resources and use cases from AWS Partners that showcase innovating customer experiences.
PARTNERS
Learn how the new CalHEERS system on the AWS cloud rescued California’s Health Exchange in response to a critical contact center outage. Read the full case study for more details.
Featured Partner:
PARTNERS
Discover how intelligent customer operations can move your organization forward and meet your citizens’ needs with efficiency, personalization, and innovation.
Featured Partner:
InterVision
Download the ebook to discover how cloud-based solutions can revolutionize government contact centers by improving efficiency, boosting citizen satisfaction, and cutting operational costs.
Featured Partner:
SoftwareOne
Discover how cloud solutions can help you deliver superior and secure patient experiences across every channel.
Additional Resources
NPOs can migrate to Amazon Connect in as little as 6 weeks. Enable your admins to ensure success beyond the implementation. Flexible support options are available.
Featured Partner:
TTEC
Read about the opportunities and risks of AI in the contact center, problems that AI can fix, how to apply AI and what tools may work for you, as well as what to know before you get started with AI.
Featured Partner:
