Amidst the rise of AI use, local governments are expected to quickly adapt in order to successfully implement the technologies. Some resources already exist to support local government in this work, like a toolkit from the National Association of Counties.
NLC’s report was created in partnership with Google, with the input of local leaders serving on the NLC AI Advisory Committee. It includes expertise from elected officials, technology innovators and state municipal league staff.
The document examines city AI use in four sections.
The first aims to demystify AI and provide foundational background information, such as what AI means and the kinds of AI that exist. The second aims to provide a model for responsible AI use; this includes risks and examples of effective governance to mitigate risks, like those in Washington, D.C., and New York City. The third aims to show different ways that local governments are using AI to improve city services, such as through the use of AI-powered chatbots. The fourth offers examples of AI use cases outside the U.S.
“As part of NLC’s centennial celebration, we are focused on helping local officials prepare for the next chapter in local governance,” NLC CEO and Executive Director Clarence E. Anthony said in a statement, noting the report highlights both the risks and opportunities AI creates for local communities.
The report includes an AI toolkit which offers four tools to help local governments do four things: analyze current AI use in their city, assess a city’s current capabilities and AI readiness, develop guidance and policy to govern use, and organize public engagement opportunities on AI.
In each of these areas, the toolkit outlines the purpose of the task and guidance for how a city can effectively complete it. For example, in the AI readiness assessment area, the toolkit provides specific categories and questions for city officials to consider. In the public engagement section, the toolkit provides a detailed template to help localities address frequently asked questions about AI.
While this resource aims to help local governments to better understand AI and provide models for its potential use at the municipality level, those who helped create it acknowledged each community has unique needs.
“There is no one-size-fits-all approach to AI adoption in cities,” said the report’s introductory letter, signed by the AI Advisory Committee co-chairs Savannah, Ga., Mayor Van Johnson II and Tucson, Ariz., Councilmember Nikki Lee. “As you consider emerging tools, we hope this resource serves as a starting point to help you envision the role and impact of AI in your community.”
