A news release from Kubra did not disclose terms of the sale, but it said the acquisition will combine the company's billing and payment functions with Dropcountr's data analytics on water usage, creating a “unified platform” for water utilities that handles bill payment, customer communications and detailed analytics.
“Access to personal data and analytics about water usage is an important part of providing an exceptional customer experience,” said Rick Watkin, president and CEO of Kubra, in a public statement. “With our acquisition of Dropcountr, we can further bolster our customer experience platform to help utilities better serve their customers, with more insights and control as to how they can manage water consumption in a more meaningful way.”
The Dropcountr technology is available via the cloud and through web and mobile apps. It offers both consumer and business tools, including an analytics and communication dashboard for utility workers. According to the news release, the integration with Kubra will give water customers access to "consumption insights, peer comparisons, bill and usage history, threshold and leak alerts, irrigation analysis and water savings tips."
“Our clients will benefit from Kubra’s complete customer experience platform, allowing clients to empower customers with information about more than just water consumption,” said Robb Barnitt, founder and former Dropcountr CEO, in a public statement. “Clients will benefit from a complete platform that allows them to better manage the customer experience from start to finish.”
