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Motorola Solutions Buys NG911 Tech Firm RapidDeploy

The deal comes as emergency communications and dispatch technology offers more real-time data and mapping tools, among other advances. RapidDeploy launched in 2013 and has raised more than $80 million in funding.

A 911 dispatcher seated in a dispatch center wearing a headset and looking at a screen that is off camera. More dispatchers are seen in the blurred background.
Motorola Solutions has bought public safety technology vendor RapidDeploy, a company known for its next-generation 911 technology.

Terms of the deal were not disclosed.

Texas-based RapidDeploy launched in 2013 and had raised $87 million, including via a $34 million funding round about two years ago.

In a news release Sunday, Motorola said it plans to integrate RapidDeploy’s tech into its VESTA 911 call handling software and its AI-supported VESTA NXT platform.

Among the jobs of those Motorola emergency call tools is helping dispatchers deal with a flood of information.

RapidDeploy has previously integrated with Motorola’s Rave mobile safety suite for the public sector. More than 1,600 emergency communications centers use technology from RapidDeploy, according to the statement.

Its products include Radius Mapping, described as a “precise real-time call location mapping that allows for faster and more focused dispatch of emergency resources”; and Lightning, which can send real-time video and other critical information about emergency calls to first responders.

As RapidDeploy described Lightning upon its release in late 2023, the app is designed to encourage the sharing of data among first responders, even personnel from different agencies — a growing need in public safety as natural disasters and other emergencies require responses from various departments.

“In a crisis of any magnitude — a vehicle accident, medical emergency or active shooter — every second counts during the emergency response,” Mahesh Saptharishi, Motorola Solutions executive vice president and chief technology officer, said in a statement. “RapidDeploy’s technology connects first responders with critical information so they can reach those in need faster and be more prepared, saving valuable time in emergencies.”
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