The deal comes as public agencies deal with persistent staffing shortages and often struggle to hire younger employees to replace retiring workers. Terms were not disclosed.
In a statement announcing the deal, Springbrook said the tech it is gaining with the purchase “helps automate and minimize the massive staff time commitment required to successfully navigate online recruitment, vetting and onboarding.”
The privately-held Pulse had a “special focus” on the public sector, according to Springbrook, which is based in Portland, Ore., and has more than 3,000 cities, towns and districts as clients. They use Springbrook not only for human resources but also such tasks as managing finances and payroll, utility billing and payments. Springbrook operates in 40 states and seven countries.
Pulse’s software is designed to handle recruitment, onboarding and performance management, with tools able to deploy individually or as a suite. Springbrook will integrate the Pulse technology into the Cirrus ERP finance platform, Springbrook CEO Robert Bonavito said in the statement.
Cirrus, which Springbrook calls its flagship platform, is only one of the company’s offerings. Springbrook also offers payment services via Xpress Bill Pay, and visual analytics through Tableau.
“Pulse Software is thrilled to be joining forces with Springbrook,” said Pulse CEO Thomas Rajanayagam in the statement. “This strategic move signifies not only the culmination of our relentless pursuit of excellence but also signals an exciting new chapter in public sector innovation.”
The acquisition follows the launch late last year of Springbrook’s HelpDesk AI, a customer-service product through which users can access a “knowledge library” of Springbrook tech in finance, human resources, payroll, utility billing, tax collections, capital budgeting and other areas.
