The software, called Albuquerque's Planning Logistics and Networking, or ABQ-PLAN, launched Jan. 28. It replaces software systems POSSE and AVOLVE, which the Planning Department said were outdated.
"Our goal is to make it much easier for users to apply for permits, inspections and land-use approvals while also making it easier for community members to learn about projects in their areas," Planning Department Director Alan Varela said in a statement. "This two-year project was a major challenge for our wonderful employees, and we greatly appreciate all the help we received from our public testers along the way."
Since going online, the new system has gained 1,600 users, received 400 business registration applications, charged some $350,000 in payments and booked 1,800 construction inspections, according to a city news release.
As the city shifted over to the ABQ-PLAN, a pause on permit applications took place beginning Jan. 16, leaving users unable to apply for them for 12 days.
The new system has a "user-friendly public portal and dashboard that allows users to manage individual projects, submit plans, schedule inspections, pay fees ... and streamline online applications and payments," according to the Planning Department.
Users can access the new portal at cabq.gov/planning/abq-plan.
©2025 the Albuquerque Journal, Distributed by Tribune Content Agency, LLC.
