Transparency, Analytics Yield Big Results for Austin Utility

Data tracking is bringing new visibility to the safety training program at Austin Water.

June 28, 2016 •

Closely tracking performance data is helping to drive better outcomes across government agencies, large and small. At the Texas Digital Government Summit held in Austin last week, Teri Pennington, CIO of Austin Water, told us about a recent audit that quantified the effectiveness of agency safety programs with hard numbers.

Noelle Knell

Noelle Knell is the executive editor for e.Republic, responsible for setting the overall direction for e.Republic’s editorial platforms, including Government Technology, Governing, Industry Insider, Emergency Management and the Center for Digital Education. She has been with e.Republic since 2011, and has decades of writing, editing and leadership experience. A California native, Noelle has worked in both state and local government, and is a graduate of the University of California, Davis, with majors in political science and American history.

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Transparency, Analytics Yield Big Results for Austin Utility

Data tracking is bringing new visibility to the safety training program at Austin Water.