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Bradley County, Tenn., 911 Deploys Cloud-Based Public Safety Suite

The platform will add to the county’s phone-based 911 system with an end-to-end solution that will include CAD, records management, and expanded data storage and processing ability.

a blue background with a cloud shape cut out to show a computer chip
Tennessee’s Bradley County 911 expects to reduce response times and provide the county with the ability to significantly improve data accessibility when it moves to a cloud-based public safety suite in 2025.

The county will add CentralSquare Technologies’ Public Safety Enterprise Suite to its existing CentralSquare phone-based 911 system for precise location tracking to build an end-to-end solution that will include computer-aided dispatch, records management, mobile and jail services in the cloud, as well as an expanded data storage and processing capability. The system is also expected to enhance cybersecurity measures.

“CentralSquare’s Public Safety Enterprise Suite sets the standard for innovative technology solutions, seamlessly integrating with our systems and proving its quality, reliability, and ease of use in stressful situations,” Sherri Maxfield, director of Bradley County 911, said in a statement.

“We are excited to be among the first to adopt this cloud-based solution as we truly believe it will be the future of reliability for all agencies and better evolve with our needs,” Maxfield said.

The deployment of cloud technology sets up the Bradley County 911 center for future innovation, scalability and adaptability.

“Bradley County has embraced the future of technology by adopting CentralSquare’s Public Safety Enterprise Suite in the cloud,” Ashya Comes, cloud director of product management at CentralSquare, said in a statement. “Their approach sets an example for neighboring counties, ensuring their community is protected and ready to lead in technological advancements and overall emergency response.”

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