Luke notes that, along with a lot of M&A activity in the gov tech market, another current trend is the increasing sophistication of government — becoming more aware of the proper questions to ask, doing more in-house and spending IT budgets more responsibly. He expects this post-pandemic focus on better understanding the business of gov tech to continue.
In this episode of “In Case You Missed It,” Luke joins Dustin and Joe to discuss open source (“should be the No. 1 procurement check box”), the need to create a sense of community, the negative results of too much emphasis on sales (“product development and customer service fall by the wayside”) and how a loss of joy in today’s culture also results in a lost sense of purpose and civic perspective.
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“In Case You Missed It” is Government Technology’s weekly news roundup and interview live show featuring e.Republic* Chief Innovation Officer Dustin Haisler and Deputy Chief Innovation Officer Joe Morris as they bring their analysis and insight to the week’s most important stories in state and local government.
Follow along live Fridays at 12 p.m. PST on LinkedIn and YouTube.
*e.Republic is Government Technology’s parent company.
