Building Trust in the Exponential Age — ICYMI

It is well-documented that the amount of trust that Americans have in their government increases as the focus moves from the federal level to the state and local level. Even so, except for a brief increase during the initial days of the pandemic, faith in state and local government has now also declined significantly — to the point where roughly two-thirds of constituents don't have a great deal of trust in local government either.

With all of the crucial services that local government is tasked with providing, from public safety and health to transportation and infrastructure, the lack of trust becomes a serious challenge. Without community trust, the working relationship between agencies and residents grinds to a halt.

Zencity CEO and co-founder Eyal Feder-Levy believes that the public sector can reverse this trend, but only by continuously meeting and exceeding community expectations. On this episode of ICYMI, he discusses ways for the public sector to restore crucial trust and how emerging technologies can empower governments and residents to engage more meaningfully and make trust-building easier.

LEARN MORE

• Visit Zencity's website to learn about their platform for community trust

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