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FCC Targets Digital Discrimination With New Task Force

Goals for the task force include developing new rules to prevent broadband discrimination, the creation of model policies for state and local governments, and revision of the public consumer complaint process.

Broadband
Federal Communications Commission (FCC) Chairwoman Jessica Rosenworcel announced yesterday the creation of a new task force dedicated to promoting equal broadband access and preventing digital discrimination nationwide.

According to Rosenworcel, D’wana Terry, special adviser to the chairwoman and acting director of the Office of Workplace Diversity, will lead the agency-wide effort in collaboration with Sanford Williams, the deputy managing director in the Office of the Managing Director.

“Addressing digital discrimination and redlining is a critical piece to living up to our standard of equal access to the infrastructure needed for 21st-century success — no matter who you are or where you live,” Rosenworcel said in a press release.

Per the Infrastructure Investment and Jobs Act, the task force must complete the following tasks by November 2023:

  • Develop rules to facilitate equal access to broadband service that prevents digital discrimination by prohibiting deployment discrimination based on income, racial or ethnic composition and other agency-determined relevant factors of a community.
  • Develop model policies and best practices for state and local governments to ensure Internet service providers (ISPs) do not engage in digital discrimination.
  • Revise its public complaint process to seek feedback from consumers facing digital discrimination in their communities.

“I have every confidence that D’wana and her team will ensure that we properly take on what Congress has asked of us,” Rosenworcel said in the release. “Your ZIP code should not determine access to broadband — which this pandemic has proven is a must-have, just like electricity or water.”