But it isn’t entirely surprising. Consider the COVID-19 pandemic, which forced many to work from home, turning their phone from a personal device used during breaks to another integral method of maintaining communication with coworkers and clients. And there was what seemed like an almost continuous stream of breaking news that many of us consumed on our smartphones, from COVID-19 updates to protests against racial injustice to a tumultuous election.
And then, of course, there were the ways in which we turned to our phones to help us relax during such a wild ride of a year. In-app purchases on the iOS and Google Play stores increased by 25 percent over 2019, and streaming media services likely saw similar increases in usage.