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Why are food delivery accounts extremely attractive to hackers?

Answer: A variety of reasons.

Generic food delivery robot
Shutterstock
Hackers are hungry to get into food delivery accounts. New data from Sift found that 20 percent of food delivery accounts have been targeted by hacking attempts. That’s compared to an average of 2.5 percent among the broad range of industries that Sift covers.

So why the popularity for food delivery? One of the reasons is that these apps tend not to use multifactor authentication, with only 3.5 percent of logins on food delivery apps asking for a second method of verification at login. That’s compared to an average of 10 percent across the apps in other industries that Sift looked at. People also aren’t typically frequent users of food delivery apps, instead only logging into them periodically. It’s much easier to conduct nefarious acts undetected when no one is looking.
And customers aren’t the only ones at risk. A number of driver accounts for Walmart’s Spark delivery service were hacked, leading the company to introduce new measures to increase security. Perhaps its time for the rest of us to follow suit.