The system has been down since Christmas. Cott Systems, the county’s third-party vendor, said the system was the target of an organized cyber attack. The FBI is investigating, according to Cott Systems.
Cott had notified the county that it had detected potentially malicious files and shut down all of its servers to find the source of the problem right around Christmas.
That affected the online filing and search of records such as deeds, mortgage, mortgage satisfactions and business certificates. The county clerk’s office had to access files in a book or on microfilm if a document was needed urgently during the outage.
The system is back up, although sometimes images aren’t loading properly. Dell said the vendor is working on any glitches.
The issue also affects the county’s court records system, but court documents can still be accessed through the state website at www.nycourts.gov.
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