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Generative AI Guidelines: A Resource for Public Sector Leaders

Government and education institutions are wrestling with the best way to reap the rewards — and minimize the risks — of game-changing generative AI. This list of resources is meant to share guidelines and emerging best practices.

A robotic arm in a lab.
Generative AI will be the great disruptor for several years to come. Leaders across all industries are grappling with how to capture the benefits of this technology while minimizing cybersecurity threats, avoiding bias and ethics concerns, remaining transparent, protecting data and more. Public sector organizations – including state and local government agencies and education institutions – are taking different tactics as they come to terms with these rapidly evolving tools.

In June, Maine’s executive branch issued a six-month ban on state employees using the tools to give the state time to research the technology and evaluate risks. Other jurisdictions have been quick to establish interim guidelines and frameworks to guide safe exploration. In April, Seattle CIO Jim Loter sent an interim generative AI policy to city staff, which focused on outlining concerns and reducing risks. Boston CIO Santiago Garces said he wanted his city to “embrace the spirit of responsible experimentation,” after city leaders issued interim guidelines for using generative AI, including outlining specific use cases, in May. Higher education institutions are also rapidly developing guardrails prior to the 2023-2024 school year – including Harvard University, UCLA, McMaster University, and an association of leading United Kingdom universities.To help provide guidance to government agencies and education institutions, the Center for Digital Government and Center for Digital Education are curating a list of guidelines, solutions and relevant updates. This is updated every 24 hours. Please fill out this form if you have resources that should be added.

Below are some of the first available resources. Go here for the full updated list.

Generative AI Resources

Major Generative AI Platforms


Example Policies / Regulations

Government


Education

K-12


Higher Education


Education/Training Resources

General Market Training


Government


Education


Major Market News/Trends

General


Government


Education


Resources

Government


Education

Dustin Haisler is the president of Government Technology’s parent company e.Republic. Previously the finance director and later CIO for Manor, Texas, a small city outside Austin, Haisler quickly built a track record and reputation as an early innovator in civic tech. As President, Haisler drives exponential growth, implements new ideas and promotes a corporate culture that rewards creativity. Read his full bio.
Teri Takai is the Senior Vice President of the Center for Digital Government, a national research and advisory institute on information technology policies and best practices in state and local government.