Bringing a background as a private-sector product leader, Pennsylvania Chief Information Officer Amaya Capellán talked at NASCIO about using human-centered design principles to improve service delivery to residents.
Coming from the private sector, Amaya Capellán says she will look to improve digital experiences for residents as she also seeks to make state government IT a more compelling place to work.
Amaya Capellán’s first day as state CIO will be July 24, and she comes with extensive private-sector experience, most recently at Comcast. She will take over for interim CIO Patti Chapman, who has held the position since November.
