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Bringing a background as a private-sector product leader, Pennsylvania Chief Information Officer Amaya Capellán talked at NASCIO about using human-centered design principles to improve service delivery to residents.
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Coming from the private sector, Amaya Capellán says she will look to improve digital experiences for residents as she also seeks to make state government IT a more compelling place to work.
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Amaya Capellán’s first day as state CIO will be July 24, and she comes with extensive private-sector experience, most recently at Comcast. She will take over for interim CIO Patti Chapman, who has held the position since November.
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