Digital Services

When an Internet service provider was unable to comply with contract language, commissioners in Ashtabula County decided to rebid the project. This time, companies can bid on smaller portions of the initiative.

Bob Ferguson, the state’s incoming governor, will keep Bill Kehoe, its CIO and director of Washington Technology Solutions for more than four years, in place. Kehoe was previously CIO for Los Angeles County.

The state has committed to replacing its current campaign finance reporting system with a solution that may be easier to use than its current one. Like the old system, the new one will enable disclosure of campaign contributions and related details.

The Alaska Department of Revenue will work with Saige Consulting to modernize the Dividend Application Information System, by which qualifying residents receive their annual stipend. The new solution is expected in 2026.

The city’s Office of Records Custodians now publishes the reports of vehicle crashes online weekly. This means the public is no longer required to file individual public records requests to gain access.

Several recent initiatives from the Beeck Center are intended to assist the public sector in digital service delivery, including FormFest 2024 and the Digital Government Hub, an innovation-focused fellowship.

Many organizations have incorporated technology into their hiring processes. The Center for Democracy and Technology studied how one hiring technology — digitized assessments — impacts job seekers with disabilities.

As a new federal administration prepares to assume control, the GovAI Coalition Summit showed the local promise of artificial intelligence, from solutions available to the leaders ready to make them work.

Matt Mahan, mayor of San Jose, Calif., politely pushed back on calls to slash government and cautiously answered a question about the planned federal Department of Government Efficiency, during the GovAI Coalition Summit.

In Bexar County, Texas, millions of records are publicly accessible online for the first time with the culmination of a massive, $18 million project to digitize the county's archives.

Gov tech officials have joined the GovAI Coalition, formed late last year, to collectively shape policies and best practices for introducing AI-enabled tools. They're looking to flank the fast-moving technology.

Plus, Kansas will soon open funding applications to expand connectivity, a Colorado county is receiving federal funding for broadband, the economic benefits of improving Internet access in Harlan County, Ky., and more.

The National Institute of Standards and Technology has released an updated edition of a publication that covers running a program to measure cybersecurity performance, and choosing what to measure.

The state is broadening a cybersecurity vulnerability assessment program to include water and wastewater utilities. Officials aim to do at least 342 tailored security examinations by 2026 to help local governments.

Created by Gov. Phil Murphy in October 2023, the group wrapped up last month by issuing a required report with recommendations. It could be re-formed if needed, but the state’s work in artificial intelligence continues.

The local government will migrate to Civic Plus next year, after county commissioners voted to spend more than $20,000 to do so. The county’s existing offering was bought out and officials decided to look elsewhere, querying other counties to learn what they used.

Sacramento Regional Transit is poised to deploy a new payment system in coming months, using technology familiar in the retail world. The agency will preserve older ways to pay, and offer discounts for veterans and seniors.

The new three-year technology road map will serve state government as a whole. It builds on the work of a previous plan, Vision 2023, said state CIO Liana Bailey-Crimmins, director of the California Department of Technology.