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For its seventh round of technology questions, the New York City organization will focus on understanding and growing ridership, and on doing more with maintenance. To date, the program has yielded 37 scalable solutions.
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Following the delayed rollout of an IT project that has ballooned to nearly $10 million, Syracuse plans to spend $88,000 for an outside assessment that will include a recommendation of how to fix it.
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The state of New York’s inaugural Chief Customer Experience Officer Tonya Webster was appointed to shape the method, style and efficiency of government interactions. This week, the state is reporting on its progress.
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As many as 350 electric vehicle charging stations could go in to State University of New York campuses as a result of $15 million in recently announced federal funding. The stations will be spread across its 64 campuses.
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The federal funding will go to buy new devices, improve public library infrastructure and offer digital literacy training. The money, a grant, is estimated to reach more than 2,000 people over five years.
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The New York State School Boards Association convention featured a keynote speech by an AI-driven robot and discussions about use cases such as creating IEPs and lesson plans.
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GEICO and Travelers, the national insurance companies, will pay the penalties for poor data security. A 2020 cyber attack that leaked data from more than 120,000 New York customers enabled hackers to use that information to file fraudulent unemployment claims.
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The site plan for the addition, a five-building facility, was approved by the town’s planning board, but the approval is pending upon the company’s compliance with sewer and noise issues.
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A recent university research study on state government chatbots highlights their potential to optimize workloads, enhance communication and reduce waits. They're becoming essential, but challenges around feedback and privacy could impact that.
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The New York Army National Guard will deploy 41 soldiers from the 27th Infantry Brigade Combat Team in Syracuse along with 10 Humvees to provide general-purpose support for recovery efforts in Florida.
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In visiting the Universities at Albany and Buffalo last week, New York Gov. Kathy Hochul said they are integral to the state's plans, "like a heart beating in a body, pumping technology and future through its veins."
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The Central New York region has become unmatched compared to other areas in the country when it comes to drone technology and integration, local officials say.
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The Northeast Regional Defense Technology Hub has received a $27.4 million grant from the U.S. Department of Defense. The money will go to semiconductor and technology research at upstate universities and research institutions.
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The New York State Forum has established a new AI-focused workgroup to provide resources and understanding on AI use. It will be led by the state’s Director of Data and AI Governance Gail Galusha.
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The work to install new video monitors, microphones, cameras and other equipment began a few months ago with the first courtrooms getting the makeover being those that handle criminal cases.
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Plus, a settlement will enable access to affordable Internet in New York, Indigenous libraries are getting funding for digital inclusion, and more.
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States are investing in ways to incorporate the end user's experience into digital services, looking at how people truly use platforms and how to improve them. Some say it’s what government should have been doing all along.
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New York's project to expand broadband access is moving into a new phase, as the federal government has approved its plan to use $664 million from the Broadband Equity, Access and Deployment Program.
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Across the state, voters in five districts nixed buying electric school buses and instead approved buying traditional ones. Even voters in progressive-leaning Ithaca agreed to buy just two.
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After KIPP NYC College Prep restricted smartphone use in class, AP test scores increased, grades bounced back to pre-pandemic averages, and attendance at sporting events and other activities jumped by 50 percent.
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New York Gov. Kathy Hochul inched toward a statewide ban on smartphones in schools, launching a “listening tour” that would span the state, aiming to hear from teachers and parents.
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