The ceremony spotlighted the best of of government IT, including re-procurements, in-house developed applications, green IT, applications addressing internal needs, citizen-facing Web-applications, and several other focuses.
Texas Department of Information Resources (DIR) Executive Director Karen Robinson kicked off the honors by presenting two IT Leadership awards followed by 11 Project Excellence Awards. After those accolades, 33 individuals from state and local agencies lined up on stage to collect Outstanding IT Service and Support Awards.
Janet Gilmore, the DIR’s assistant director of e-government services, had the unique honor of collecting awards in both the Leadership and Project Excellence categories. Gilmore’s leadership award recognized her “demonstrated excellence in project management.” Gilmore handled the DIR’s re-procurement efforts on Texas.gov. In 2009, the DIR signed a contract that switched the state’s portal vendor from BearingPoint to NIC USA Inc. The re-procurement was an arduous, multiyear process that generated a new vision for the state’s portal. She said the transition to NIC went smoothly, largely due to the stressful period of time she spent on the re-procurement.
The job required the vendor to align with the state’s security requirements and deploy several new online services. For example, the revamped Texas.gov will serve as a content management system for numerous state and local agencies in Texas. Smaller agencies will get the services for free, while larger ones will pay a modest fee, reported Gilmore.
In awarding Texas.gov for project excellence, the CDG pointed to the site’s Web 2.0 technologies. For example, the portal uses a crowdsourcing tool called Get Satisfaction that enables users to submit questions and ideas about Texas and rank the questions and ideas submitted by others.
“It’s about interactivity rather than just presenting information to the end-user and having it go one way,” Gilmore said.
The CDG also commended Texas.gov’s “action-based information architecture.” Essentially that architecture is a set of techniques aimed at getting users to the most popular information as quickly as possible. For example, the search bar is placed at the top of the site and is designed to retrieve the most popular data relevant to a user’s search. The site also displays statistics about what transactions are happening on Texas.gov at any given time.
“For example, you could see that more than 5,000 people renewed their driver’s license last week. You’re able to give some meaningful information to people so they can actually see what it’s possible to do through the website,” Gilmore said.
Below is a full list of winners.
LEADERSHIP AWARDS
Demonstrated Leadership in Management of Information TechnologyVijay George, Chief Information Officer, Lower Colorado River Authority
Demonstrated Excellence in Project Management
Janet Gilmore, Assistant Director of eGovernment Services
Texas Department of Information Resources
PROJECT EXCELLENCE AWARDS
Best Application Serving the PublicTexas.gov | Official Website of Texas, Texas Department of Information Resources
Best Application Serving the Public
My Bexar Community Dashboard, Bexar County Information Technology
The Green IT Award
Commitment to Sustainability Project, Bexar County
Best Application Serving an Agency’s Business Needs
Fire Service Information at Your Fingertips, Austin Fire Department
Best Application Serving an Agency’s Business Needs
myUTPA - Social Networking and Collaboration Portal
The University of Texas-Pan American
Best Application Serving an Agency’s Business Needs
Foundation School Program System, Texas Education Agency
Best IT Collaboration Among Organizations
Common Integrated Justice System (CIJS), Collin County
Best IT Collaboration Among Organizations
Joint Emergency Operations Center (JEOC), Fort Worth
Best In-House Developed Application
Off-Duty Scheduling System, Arlington Police Department
Best Wireless Project
Mobile Criminal History, Harris County District Attorney’s Office
Most Innovative Use of Technology
Anonymous Wireless Address Matching for Travel Speeds, Houston TranStar
OUTSTANDING IT SERVICE AND SUPPORT AWARDS
Rick Johnson, Help Desk Manager, Austin Independent School DistrictStephanie Moorer, System Support Network Supervisor, Austin
Regina Pickard, Webmaster, Bexar County
Jamie Bindock, Project Manager, Department of Aging and Disability Services
Swati Dokka, Project Manager, Department of Aging and Disability Services
Heather Hall, Director of Applications Management/PMO, Department of Aging and Disability Services
Monty Hall, Senior IT Manager, Fort Worth
Wayne Egeler, Assistant Director, Communications Technology Services (CTS), Department of Information Resources
John Hoffman, Assistant Director, CTS, Department of Information Resources
Todd Kimbriel, Director, e-Government and IT Policy, Department of Information Resources
Linda Markey, Project Manager, CTS, Department of Information Resources
Carl Marsh, Director, CTS, Department of Information Resources
Vivian Brandt, Department of State Health Services (DSHS) Web Master
Kathi Deaton, IT Operations Branch Manager for Austin Metro, DSHS
Rikk Escamilla, DCS Contract Manager, DSHS
Laura Kouns, Requirements Analyst, Texas Comptroller of Public Accounts
Kathy Arellano, Director Information Technology Operations, Health and Human Services Commission
Laura Wolbrueck, Director, Enterprise ITMS, Health and Human Services Commission
Jeri Cloud, Health Insurance Portability and Accountability Act Project Management Office and Medicaid/CHIP Division IT Support Director, Health and Human Services Commission
Ron Weiss, Director, Health and Human Services Commission
Victoria Black, IT Change Management Specialist, Lower Colorado River Authority
John Templeton, IT Manager, Office of the Attorney General
Verna Ramsey, Mainframe Programmer, Office of the Attorney General
Barbara Rodriguez, Internal Change Control Board Manager, Texas Education Agency
Sandra Tate, Business Operations Manager, Texas Education Agency
Nick McFarlane, Network Administrator, Texas Alcoholic Beverage Commission
Trini Botello, Information Security Officer/Data Center Services Customer Representative, Texas Parks and Wildlife Department
Derek Marshall, Telecommunication Manager, Texas Parks and Wildlife Department
Woody Gill, Project Coordinator, Texas Workforce Commission
Lisa Richardson, Deputy IT Director, Texas Workforce Commission
Cynthia Park, Project Manager, Texas Youth Commission
Diana Sawyers, Manager of the Project Management Office, Texas Youth Commission
Clynisse Smith, Financial Analyst, Texas Youth Commission